How long does it take for a pre-order garment to be made?
7 - 10 working days. This does not include shipping. For more details on shipping, please refer to the shipping policy.
NB: Lela threads does not work on urgent orders, the customer should take note of the above timelines when making purchases.
Can l exchange or return my order?
Yes, Lela Threads does accept exchanges. Returns are not accepted. Purchases made on sale items may not be exchanged or returned.
I'm not sure of my sizes, what should l do?
Please refer to our sizing chart or the individual product descriptions. If still uncertain, contact us on whatsapp to chat to one of our consultants.
Do you offer international shipping?
Yes, we ship to all countries worldwide. Customs dues are paid by the customer. For more information about international shipping costs please email us at info.lelathreads.co.za