FAQs

Can I return or exchange my order?

Yes, Lela Threads accepts exchanges, but we do not accept returns. Please note that sale items are final and cannot be exchanged or returned.

I’m not sure of my size. What should I do?

Please consult our sizing chart or the individual product descriptions for guidance. If you’re still unsure, reach out to us on WhatsApp to speak with one of our consultants for personalized assistance.

Do you offer international shipping?

Yes, we ship worldwide. Please note that any customs duties or taxes are the responsibility of the customer. For details on international shipping costs, email us at info@lelathreads.co.za.